Clinical Laboratories Considering Total Laboratory Automation Are Increasingly Using Lean Methods to Develop Proposals, Select a Vendor, and Implement the Solution

Top-performing medical laboratories are using Lean to help craft RFPs, evaluate TLA options, then implement the automated systems to achieve optimal quality and productivity In recent years, there’s been a big change in how clinical laboratories purchase total laboratory automation (TLA) solutions, and then integrate this automation into their lab operations. Using a strategy that is somewhat off the radar, top-performing medical laboratories will purchase and install TLA only after applying...

New York City Clinical Laboratory Uses Mobile Devices to Provide Its Sales Team with Real-Time Business Intelligence from Its CRM

Manhattan Labs is an early-adopter of the trend toward increased use of lab-specific CRM solutions with the goal of gaining competitive advantage To improve its competitive position in the tough clinical laboratory testing market of New York City, one medical laboratory company has implemented a cloud-based, lab-specific customer relationship management (CRM) service that delivers real-time information to its sales team in the field and its operations team in the lab. This is consistent with...

Detroit News Hails the Lean and Process Improvement Successes of the Clinical Laboratory at Henry Ford Health System

Both the clinical laboratory and the pathology laboratory have cut TAT and error rates It is perfect irony that the Department of Pathology and Clinical Laboratory Medicine at the Henry Ford Health System is among the most effective Lean practitioners in the world of medical laboratory testing. That’s because Lean techniques were developed by Toyota Motor Corporation, which itself based its Lean management methods on its study of Henry Ford’s groundbreaking innovations at his auto...
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