News, Analysis, Trends, Management Innovations for
Clinical Laboratories and Pathology Groups

Hosted by Robert Michel

News, Analysis, Trends, Management Innovations for
Clinical Laboratories and Pathology Groups

Hosted by Robert Michel
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Consumer Wellness Trend Portends Change in Existing Lab Testing Business Model

Blame it on informed, well-off consumers who pursue wellness and optimum health

Informed consumers may be shifting the healthcare paradigm even as Congress prepares to hammer out its vision of a radically-reformed healthcare system. At least that’s the view of one healthcare expert, who observes that the steady growth in the number of consumer home test kits, patient self-testing devices, and point-of-care tests is a major factor enabling this trend.

People today increasingly get their healthcare outside of the physician-centered healthcare system, stated Mary Kate Scott, Principal at the Los Angeles consulting firm, Scott & Co., in her recent report to the California HealthCare Foundation. (more…)

Congress Eyes Tennessee Group’s Plan for Reforming Healthcare In United States

Health reform plan preserves patient choice and requires no new government funding

As Congress gets down to the nitty gritty details of healthcare reform, a unique bipartisan proposal presented by the Rolling Hills Group, a group of Tennessee healthcare experts and community leaders, is gaining support on both sides of the aisle.

This healthcare reform proposal, initially developed for a statewide program in Tennessee, has captured Congress’ attention because it meets top health care reform priorities—universal coverage, lower costs, improved care and safety, but doesn’t require any new funding sources.

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Shortage of Newly-Trained Doctors Puts Physician Recruits in the Driver’s Seat

Younger Gen X and Gen Y pathologists have different workplace expectations

Aging Baby Boomers are about to retire and double the nation’s population of senior citizens. Meanwhile, a decline in the pool of practicing physicians-the majority of which are part of the Boomer generation-has put the United States on a collision course for the gravest shortage of physicians in our nation’s history.

For medical laboratories, these demographic trends will change the way labs hire, compensate, and retain pathologists. Cejka Search , a St. Louis firm specializing in physician recruitment, recently issued a report on physician recruitment. Among other things, Cejka Search states that the physician shortage has already created tremendous competition among practices for young doctors. In turn, these young doctors demand more in compensation and perks because they can.

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WellPoint Uses Zagat Survey So Patients Can Rate Their Doctors

As out-of-pocket costs for health care rise, consumers are motivated to manage their own care and insurers are providing them tools to make the job easier. The latest innovation, which is available exclusively to WellPoint and North Carolina Blues plan members, is a consumer rating system from Zagat that helps people shop for doctors.

This interesting new development was recently the subject of a detailed intelligence briefing in April 6, 2009 issue of The Dark Report. The Zagat Health Survey is designed to be both doctor friendly and easy for patients to use. It does not address physician quality. Rather, it offers a snapshot of individual physicians-based on criteria that impact the consumer experience. Clinical laboratory managers and pathologists will eventually need to respond to this trend. That’s because, as it becomes more common for consumers to rate providers, health plans will begin asking their beneficiaries to rate the service they received from medical laboratory test providers.

Patients are asked to rate a physician on four criteria, using a scale of 0 to 3, with 3 being excellent. Zagat then averages consumer scores for a physician and multiplies by 10 to create the familiar Zagat 0-30 number ratings. Reviewers are also asked if they would recommend the doctor to other plan members.

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