More Clinical Pathology Laboratories Use Middleware for Business Intelligence and Lab-specific Customer Relationship Management

CRM is a new product category for medical laboratory middleware and delivers real-time dashboards that drive higher levels of lab performance and client service Within the clinical laboratory industry, there’s an interesting conjunction of two fast-moving trends. One trend is the growing use of middleware by medical laboratories of all sizes. The second trend is the goal of converting any type of manual work process in the lab into an automated work process. These trends often intersect when...

Tackling Every Clinical Lab’s Medical Technologist Recruiting & Retention Challenge

Learn why medical labs shoot themselves in the foot when advertising and interviewing candidate! Probably the single most publicized trend in laboratory medicine is the shortage of medical technologists (MTs), clinical laboratory scientists (CLS), and medical laboratory technologists (MLTs). This shortage prevents many clinical laboratory managers from keeping their laboratories staffed at authorized levels. Equally publicized is the looming mass exodus of Baby Boomers from clinical laboratory...
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