Kaizen Events Catch on with Labs and Hospitals Using Lean & Six Sigma

Jul 18, 2008 | Laboratory Management and Operations, Laboratory Pathology

Kaizen events are winning favor in a growing number of laboratories and hospitals. These events-typically several days to one week in duration-provide a simple, fast platform to drive significant improvement in clinical services and operational performance. At the Carolinas HealthCare System (CHS) in Charlotte, North Carolina, the laboratory used a Kaizen event to implement major improvements specifically to the laboratory outreach intake operations in the pre-analytical area of the lab....
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