Clinical Pathology Laboratories Beef Up Courier and Logistics Services to Deliver More Value to Client Physicians

Medical laboratories gain competitive advantage by using GPS and real-time vehicle tracking to improve performance of their couriers

Like everything else in laboratory medicine, even such once-simple operational areas as logistics and courier services are becoming complicated—and more expensive. The reasons are familiar to all clinical laboratory managers and pathologists.

For example, sophisticated new diagnostic technologies require that specimens be transported with greater care to ensure that they arrive at the medical laboratory with full integrity.

Tougher patient privacy laws make it essential that couriers understand how to protect the confidential information that is often printed on the clinical laboratory test requisition forms that are placed in the plastic bags with the lab samples.