News, Analysis, Trends, Management Innovations for
Clinical Laboratories and Pathology Groups

Hosted by Robert Michel

News, Analysis, Trends, Management Innovations for
Clinical Laboratories and Pathology Groups

Hosted by Robert Michel
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Clinical Pathology Laboratories Use Lean to Design “Ideal” Blood Draw Sites and Workflow

Goal is for medical laboratories to enhance patient’s phlebotomy experience


DATELINE: San Antonio, Texas—Here in the Alamo City this week, many of the nation’s most innovative clinical laboratories, pathology groups, and in vitro diagnostics manufacturers came together to share their successes in the use of Lean, Six Sigma, and similar process improvement techniques.

The occasion was the Fourth Annual Lab Quality Confab and Performance Improvement Institute. This high-energy event was notable for several reasons. First, despite a lackluster economy, attendance was up more than 20% over last year. When asked about their participation, many attendees said that their parent hospital or health system sent them to the Lab Quality Confab specifically to bring back ideas for quality improvement projects that would advance clinical care while taking costs out of laboratory operations.

More Medical Laboratories Now Use Lean and Six Sigma Methods

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ISO 15189 Proves to Be a “Hot Topic” for Clinical Pathology Laboratories at Lab Quality Confab

Quality management systems (QMS) attracts plenty of attention on day one of this conference


DATELINE: San Antonio, Texas—ISO 15189 Medical Laboratories was clearly a hot topic yesterday at the Fourth Annual Lab Quality Confab and Process Improvement Institute. Almost every session devoted to quality management systems (QMS) and ISO 15189 had a standing-room-only audience.

Here in San Antonio, about 250 clinical laboratory managers and pathologists from several different countries have gathered to learn innovative ways to use Lean, Six Sigma, and similar process improvement methods in their laboratories. Day one was marked by high-energy networking and the Lean Six Sigma case studies that demonstrate the power of these performance improvement projects to deliver major gains in turnaround times and staff productivity while reducing errors and lowering costs.

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More U.S. Medical Laboratories Ready to Step up to ISO 15189 Accreditation

North America’s three ISO 15189 accreditation bodies will be at Lab Quality Confab, along with most of the nation’s ISO-15189 accredited clinical pathology laboratories

In the United States and Canada, acceptance and use of ISO 15189:2007 Medical Laboratories has been limited to a handful of clinical pathology laboratories—except in the Canadian province of Ontario, where, starting almost eight years ago, ISO 15189 became the basis of the province’s mandatory clinical laboratory accreditation program.

But now more pathologists and clinical laboratory managers south of the U.S.–Canadian border are asking a fundamental question: “Is ISO 15189 accreditation an effective way to move my laboratory organization to higher levels of analytical quality while continuously reducing or eliminating errors that affect patient safety and clinical outcomes? More senior medical lab leaders are answering this question with a “yes.”

Clinical Laboratories Turning to ISO 15189

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Lab Industry’s Quality Gurus Gather and Share Best Practices

Growing interest in Quality Management Systems (QMS) surfaces at Lab Quality Confab

DATELINE: ATLANTA, GA—From nine countries around the world, several hundred clinical laboratory and pathology quality experts gathered in Atlanta this week for the third annual Lab Quality Confab. Dominating the sessions are impressive success stories from laboratories using Lean, Six Sigma, and similar quality management approaches.

Today is the last day of this high-energy gathering. At least two valuable insights emerged from the collective comments of more than 40 speakers—all of who spoke about different ways that their clinical labs, pathology groups, and hospitals are using Lean, Six Sigma, ISO, and the like to advance the quality of care and the service performance of their organizations.

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