News, Analysis, Trends, Management Innovations for
Clinical Laboratories and Pathology Groups

Hosted by Robert Michel

News, Analysis, Trends, Management Innovations for
Clinical Laboratories and Pathology Groups

Hosted by Robert Michel
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Adoption of EMRs Creates Demand for New Healthcare Job of “Scribes”

Clinical pathology laboratories may soon handle lab test orders entered by scribes on behalf of physicians

Along with the growing adoption of electronic medical record (EMR) systems comes robust demand for a new healthcare job: scribes! That is a bit ironic, since many advocates of EMRs believed that physicians would do the primary entry. In fact, the acronym CPOE (computerized physician order entry) was coined to describe this process.

The trend of hiring scribes to interpose between physicians and EMRs is an unanticipated consequence of wider adoption of EMR and EHR (electronic health record) systems. Wider utilization of scribes will directly affect clinical laboratories and pathology groups, because the scribe generally becomes the individual to place orders for clinical laboratory tests at the direction of physicians and track receipt of the lab test results into the EMR.
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Clinical Laboratories Deal with Soaring Demand for Swine Flu Testing

Tidal wave of Swine Flu Specimens Puts Stress Public Health Laboratories

In the United States, the number of confirmed and suspected cases of A/H1N1 influenza continues to increase day by day, although the overall number is limited. As of today, Thursday, the CDC reports 109 confirmed A/H1N1 cases in 11 states, and one confirmed fatality in the state of Texas.

Clinical laboratories across the United States are swamped with phone calls from physicians’ offices and requests for collection supplies. In recent days, a tsunami of influenza specimens has begun to tax the ability of medical laboratories to perform this testing and provide results within normal turnaround times.

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INFLUENZA UDPATE: Swine Flu Now “A Public Health Emergency of International Concern”

More confirmed influenza cases in the United States

This Dark Daily follows up the special ALERT distributed last Friday afternoon about the emergence of a new strain of influenza in Mexico. The following day, Saturday, the World Health Organization  issued a statement declaring that the new strain of flu virus is “a public health emergency of international concern.” Medical laboratories should be informed about these events.

In the United States, on Sunday the Department of Health and Human Services declared a public health emergency in the United States. At the same time, Homeland Security Secretary Janet Napolitano downplayed this declaration, characterizing it as a “standard operating procedure.” The clearer truth of the situation was acknowledged by Richard Besser, M.D. Acting Chief of the Centers for Disease Control and Prevention, who told the press that “We do think this will continue to spread but we are taking aggressive actions to minimize the impact on people’s health.”

These are just two of the many remarkable developments. In the 48 hours since the first Dark Daily ALERT, the running total of deaths attributed to the A/H1N1 influenza virus in Mexico has climbed regularly, as has the total number of confirmed cases. For example, at one point on Sunday, the Associated Press  said that Mexican health authorities were reporting 1,614 suspected cases of swine flu that included 103 deaths. It is likely that, whenever you read this Dark Daily e-briefing, there will news of a greater number of swine flu cases in Mexico.

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IMPORTANT ALERT for All Clinical Laboratories: New Influenza-Like Disease in Mexico Is Being Watched by Health Agencies Worldwide

Similar cases reported in the California counties of San Diego and Imperial, as well as in San Antonio, Texas

Mexico is dealing with what experts believe to be a new strain of influenza which has a combination of genes not previously identified with either human or swine flu. However, this emerging strain-described as A/H1N1 in news reports-seems to be most similar to a flu virus circulating in pigs since 1999. A troubling number of deaths connected to this virus have caught the attention of Mexican health authorities, along with the World Health Organization (WHO), health officials in Canada, and, as of this afternoon, the Centers for Disease Control and Infection (CDC).

Dark Daily is the first laboratory news resource to alert medical laboratories, pathology laboratories and experts in laboratory medicine to this situation, which has only caught the attention of news outlets in recent hours. In particular, clinical laboratories in states bordering Mexico, including Texas, New Mexico, Arizona, and California, will want to be particularly vigilant.

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WellPoint Uses Zagat Survey So Patients Can Rate Their Doctors

As out-of-pocket costs for health care rise, consumers are motivated to manage their own care and insurers are providing them tools to make the job easier. The latest innovation, which is available exclusively to WellPoint and North Carolina Blues plan members, is a consumer rating system from Zagat that helps people shop for doctors.

This interesting new development was recently the subject of a detailed intelligence briefing in April 6, 2009 issue of The Dark Report. The Zagat Health Survey is designed to be both doctor friendly and easy for patients to use. It does not address physician quality. Rather, it offers a snapshot of individual physicians-based on criteria that impact the consumer experience. Clinical laboratory managers and pathologists will eventually need to respond to this trend. That’s because, as it becomes more common for consumers to rate providers, health plans will begin asking their beneficiaries to rate the service they received from medical laboratory test providers.

Patients are asked to rate a physician on four criteria, using a scale of 0 to 3, with 3 being excellent. Zagat then averages consumer scores for a physician and multiplies by 10 to create the familiar Zagat 0-30 number ratings. Reviewers are also asked if they would recommend the doctor to other plan members.

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