News, Analysis, Trends, Management Innovations for
Clinical Laboratories and Pathology Groups

Hosted by Robert Michel

News, Analysis, Trends, Management Innovations for
Clinical Laboratories and Pathology Groups

Hosted by Robert Michel
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Inaccurate Medical Laboratory Test Results and Misdiagnoses in Nigeria Widely Reported by Media

Clinical pathology laboratories operate with little effective regulatory oversight in West African nation

In Nigeria, patients are complaining about the problems caused by both misdiagnosis and faulty medical laboratory test results. There is also the problem that not all physicians and patients have access to a high quality clinical laboratory.

Nigeria’s news media is giving this situation wide play. Government officials have been forced to acknowledge the poor state of the country’s clinical laboratory testing services. In turn, this has led to great scrutiny of medical laboratory testing in Nigeria.

For the pathology and laboratory medicine profession in developed nations, these widely-publicized issues in Nigeria are consistent with the global trend of standardization in the operation and management of clinical laboratories. Within Nigeria, there is recognition that many misdiagnoses happen because physicians and patients frequently lack access to a reliable and high-quality clinical laboratory.

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Seven Deadly Sins of Quality Management Are Found in Many Clinical Laboratories

Unproductive workplace dynamics retard performance improvement efforts

Some quality experts are recognizing that the true root causes of non-conforming events in clinical laboratories and pathology groups are not flaws in individual work processes. Rather, they argue the true root causes of defects are actually embedded organizational values and beliefs which management uses to justify and reinforce the way it organizes and operates the laboratory.

This perspective on management values as the true root cause of defects was articulated in 2003 in a paper titled the “Seven Deadly Sins of Quality Management.” It was published in “Quality Progress” by John Dew, Director of Continuous Quality Improvement at the University of Alabama.

Seven Deadly Sins

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