News, Analysis, Trends, Management Innovations for
Clinical Laboratories and Pathology Groups

Hosted by Robert Michel

News, Analysis, Trends, Management Innovations for
Clinical Laboratories and Pathology Groups

Hosted by Robert Michel
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Lab Industry’s Quality Gurus Gather and Share Best Practices

Growing interest in Quality Management Systems (QMS) surfaces at Lab Quality Confab

DATELINE: ATLANTA, GA—From nine countries around the world, several hundred clinical laboratory and pathology quality experts gathered in Atlanta this week for the third annual Lab Quality Confab. Dominating the sessions are impressive success stories from laboratories using Lean, Six Sigma, and similar quality management approaches.

Today is the last day of this high-energy gathering. At least two valuable insights emerged from the collective comments of more than 40 speakers—all of who spoke about different ways that their clinical labs, pathology groups, and hospitals are using Lean, Six Sigma, ISO, and the like to advance the quality of care and the service performance of their organizations.

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St. Elizabeth Medical Center May Be First U.S. Hospital to Hold Three ISO Accreditations

Utica Hospital holds accreditation in ISO 9001 and 14001, may pursue 15189

When the federal Centers for Medicare and Medicaid Services (CMS) approved DNV Healthcare, Inc. , of Cincinnati, Ohio, to accredit hospitals in the United States last fall, it changed the accreditation landscape significantly. A division of Det Norske Veritas of Oslo, Norway, DNV Healthcare is the first new hospital accreditation competitor for The Joint Commission http://www.jointcommission.org in 40 years. The Joint Commission is the longtime leader in hospital accreditation in the United States.

Among the first hospitals to use this new Medicare accreditation program was St. Elizabeth Medical Center in Utica, New York. One compelling reason why St. Elizabeth used DNV to pursue Medicare accreditation was that it already held ISO 9001 accreditation and the DNV accreditation process enables hospitals to earn accreditation under both programs. Based in its successful experience with DNV and with ISO 9001, St. Elizabeth’s administrators and clinical laboratory managers expect to pursue ISO 15189:Medical Laboratories accreditation within the next two years.

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