News, Analysis, Trends, Management Innovations for
Clinical Laboratories and Pathology Groups

Hosted by Robert Michel

News, Analysis, Trends, Management Innovations for
Clinical Laboratories and Pathology Groups

Hosted by Robert Michel
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Webinar set to help laboratories respond effectively to 2015’s new and tougher payer requirements for lab claims


21806 Briarcliff Dr.
Spicewood, Texas 78669
512-264-7103 o
512-264-0969  f


Media Contact: Ron Martin


AUSTIN, Texas (May 15, 2015) — With the arrival of 2015, payers began processing lab test claims differently. The import of this development is that every lab that is serious about filing clean claims and getting faster payment has realized that a clear understanding of the coding, billing, and collection changes that have descended upon the lab industry is crucial.

“Indeed, government and private payers have stacked the deck against clinical labs and pathology groups by implementing myriad changes in coverage guidelines and reimbursement,” says Robert L. Michel, Editor-in-Chief of THE DARK REPORT. “The fact that there have been so many changes in how labs must code, bill, and collect during 2015 makes it imperative that labs be informed, and prepared.”

To help laboratories get quickly up to speed on the specifics, and to inform them on what they need to do to ensure fair and accurate payments this year, THE DARK REPORT has arranged a two-part webinar series dedicated to helping labs maximize the money they collect from payers and from patients. The first webinar in the series, scheduled for Thursday May 28, 2015 at 1PM EDT, is entitled “Responding to Tougher Payer Requirements for Lab Claims: Steps Your Lab Can Take to Boost Collections with Clean Claims.” This webinar will be tapping the knowledge and expertise of the team of Douglas Wussow and Patrick Prescott, both of the Rhodes Group in Albuquerque NM, who bring to the table a strong and successful history of helping labs implement best practices and improving their results with more efficient processes. Accordingly, the web conference is expected to provide authoritative insights and answers for clinical labs and pathology groups.

This timely forum will afford the opportunity to provide labs with an essential toolkit that will prepare their lab leadership and billing/collection managers with the crucial skills needed to submit claims more efficiently and effectively, and thus achieve more timely payments for their labs. Additionally, Wussow and Prescott are arranging a case study by a progressive regional laboratory, during which webinar participants will hear about methods this lab used to maximize their collection rate from payers.

A sampling of the practical billing and collections tips and strategies to be shared that laboratories can put to use right away:

  • Improving collection results by benchmarking Revenue Cycle Management with key metrics, with examples of the performance indicators labs should be benchmarking, how to implement these benchmarks, and understanding acceptable ranges of outcomes
  • Mitigating patient ineligibility as the leading cause of denied claims, with a discussion about the primary influencers of patient eligibility, the optimal time to check patient eligibility, and how labs can better manage the costs of eligibility checking
  • New and revealing reasons why diagnosis coding is the second leading cause of denied claims, including successful methods labs can use to counter denials, and how they can avoid the pitfalls of denied claims in the first place
  • Effective methods labs can use to adapt and respond to private payers adopting Medicare-like regulations, with strategies labs can implement to efficiently weave their way through the dizzying maze of more stringent, and more ‘Medicare-like’ regulations being adopted by non-Medicare payers

As an extra value-added benefit of this webinar, the end of the session will be opened up for a live Q&A. For more information about “Responding to Tougher Payer Requirements for Lab Claims: Steps Your Lab Can Take to Boost Collections with Clean Claims” and to view webinar details including presenter biographies and pricing, visit You may also contact Ron Martin at 512-264-7103.


Established in 1995, THE DARK REPORT is the leading source of exclusive business intelligence for laboratory CEOs, COOs, CFOs, Pathologists and Senior industry executives. It is widely read by leaders in laboratory medicine and diagnostics. The Dark Report produces the famous Executive War College on Laboratory and Pathology Management every spring, which showcases innovations by the nation’s and globe’s leading laboratory organizations. Dark Daily is an Internet-based e-briefing intelligence service, read worldwide by thought leaders in laboratory and pathology management. Other well-known conferences conducted by THE DARK REPORT are Lab Quality Confab (on the use of Lean and Six Sigma methods in labs and hospitals) and Molecular Summit (on the integration of in vivo and in vitro diagnostics). THE DARK REPORT co-produces Frontiers in Laboratory Medicine annually in the United Kingdom; Executive Edge bi-annually in Canada; and The Business of Pathology bi-annually in Australia.