White Paper: Patient Access Antidote: Retaining More Revenue with Front-End SolutionsHealthcare delivery and reimbursement models have undergone a paradigm shift; in particular, patients’ financial responsibility for provider services is virtually unrecognizable from that prior to the early 2000s.

Patients are increasingly becoming the new payers, not only as a result of the drive toward consumer-driven healthcare, but also because of the trend of rising health insurance deductibles.

This dramatic shift in patient financial liability has significantly affected clinical laboratories and pathology groups, changing the way our businesses operate.
In order to profitably provide care—and to meet revenue cycle objectives—it has been crucial for labs to modernize their collection practices, and yet many struggle to do so.

In this era of higher patient payment requirements and reimbursement pressures, DARK Daily is pleased to offer this FREE White Paper—“Patient Access Antidote: Retaining More Revenue with Front-End Solutions”—which explores the best ways for clinical labs to reverse the trend of uncompensated care and uncollected revenue.

The paper covers common trends having an impact on revenue cycle management, best practices for effective patient access, recommended tools and solutions that labs and pathology groups can employ to take a proactive approach to their collection practices—and why it’s so important for the process to begin upfront.


This White Paper provides a detailed discussion regarding:

  • Reversing the problem of uncollected revenue and eliminating wasted time and resources on ineffective back-end collection efforts

  • Maximizing patient access early in the revenue cycle to preempt unnecessary denials, payment delays, and uncollected balances

  • Trends in rising consumer healthcare costs and patient collection issues

  • Determining patient responsibility and factoring in prior-authorization and medical necessity

  • Identifying patients’ financial clearance or propensity to pay and incorporating collections best practices into the patient’s lab experience

  • Steps to complete at the time of the patient’s or referring physician’s first contact with the lab


White Paper Table of Contents

Chapter 1: The Trend: Consumer Healthcare Costs Keep Climbing

Chapter 2: The Role of Financial Education — A Primer for Guiding Patients

Chapter 3: The Challenge of Meeting Complex Payer Requirements

Chapter 4: Meeting Revenue Cycle Objectives and Implications for Patient Access

Chapter 5: How to Maximize Patient Access — A Four-Pronged Approach

Chapter 6: Patient Collections Best Practices

Just one example of the best practices covered in this White Paper is that labs must provide consumers a clear explanation of their financial policies—along with a detailed, reliable estimate of their out-of-pocket expenses—as early in the revenue cycle as possible.

With proper focus on front-end patient access management, clinical laboratories and pathology groups become better equipped to optimize their cash flow and successfully meet their key revenue cycle objectives—a critical achievement for the financially-healthy, high-performing lab organization.

Learn more by downloading your FREE copy of “Patient Access Antidote: Retaining More Revenue with Front-End Solutions” now!

Download the White Paper now by completing the form below.

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