New Solutions in Laboratory Supply and Logistics Management that Cut Costs, Improve Compliance, and Boost Revenue
FREE WEBINAR
Webinar Wednesday, February 21, at 1:00 PM EST
New Solutions in Laboratory Supply and Logistics Management that Cut Costs, Improve Compliance, and Boost Revenue
60-Minute Webinar Sponsored by
This presentation delves into the best practices employed in kitting, supply ordering, and supply fulfillment to drive the expansion of a direct-to-consumer testing business. Presented as a compelling case study, it offers lab managers a detailed roadmap for navigating the strategic, operational, and service transformations necessary for implementing a successful direct-to-consumer testing supply workflow.
Nate Rickard from Thorne will share invaluable insights into workflow design and implementation, covering essential aspects such as kitting, order processing, shipping, tracking, lab assay, and results reporting. A particular focus will be placed on the speaker’s approach to interfacing with diverse IT systems, shedding light on website features designed to aid consumers in test selection and transaction processes. Key metrics measuring turnaround time, quality, and customer satisfaction will be disclosed, providing a nuanced understanding of performance improvements over time.
Additionally, the presentation will explore future objectives, potential test expansions, and targeted service enhancements. The session will conclude with a thorough evaluation of the implemented supply ordering and fulfillment processes, highlighting both successes and areas identified for improvement. This comprehensive case study is poised to offer labs valuable insights as they seek to either establish or elevate their direct-to-consumer testing capabilities.
What You’ll Learn
- How to support a rapidly growing outreach business with direct-to-consumer testing
- Best practices for implementing a direct-to-consumer workflow, including interfacing with different EHS and LIS systems
- Compliant management of kitting, supply ordering, and supply fulfillment for physician clients
- Using software to digitize manual kitting practices and optimize reimbursement
Who should attend?
- Laboratory Directors and Administrators
- Compliance Officers
- Regulatory Specialists
- Supply Chain Management
- Physician Office Managers
THE DARK REPORT WEBINAR AT A GLANCE
DATE: Wednesday, February 21, 2024
TIME: 12:00 PM – 1:00 PM CST
PLACE: Your smartphone, laptop, and/or computer
COST: Free
TO REGISTER: Click HERE or call 512-264-7103
Distinguished Presenters
Chris Hill
Principal Product Manager,
1Health
Nate Rickard
Chief Technology Officer,
Thorne Healthtech
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An educational grant for this program has been provided by
