Next Evolution of the World Class Clinical Laboratory: Using a Patient-Centric Business Model to Increase Efficiency and Revenue

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White Paper: Using a Patient-Centric  Business Model to Increase Efficiency and Revenue

September- 2013 | Learn how medical diagnostic laboratories that transition away from the traditional accession-based business model to a client-based business model can significantly improve their revenue cycle management, increase productivity while decreasing costs, and enhance their service delivery. Process re-engineering, infrastructure investment and organizational expenses associated with such a shift in the laboratory business model are not insignificant. However, in this paper you will learn how the right approach to adopting the patient-centric model will yield a demonstrable return on investment over both the shorter and longer term, resulting in cost reduction and improved revenue collection for medical laboratories.


This paper will help you analyze how continuing with the traditional transaction-based business model presents obstacles to operational efficiency and long-term business growth and why a patient-centric approach to records management and retrieval allows clinical laboratories to position themselves to meet the challenges of tomorrow with savings generated today. In addition, this paper will demonstrate to you the importance of understanding the healthcare industry’s transition to patient-centric care and how a patient-centric healthcare model requires clinical laboratories and anatomic pathology groups to think and act differently.   You will be presented with a step-by-step work plan on how to develop a patient-centric medical laboratory, including  practical examples of benefits and the use of tools that enable consolidated billing, eligibility checking, and longitudinal reporting.

The Dark Report is pleased to offer a recently published FREE White Paper that outlines how to benefit from  a patient-centric business model entitled, “Next Evolution of the World Class Clinical Laboratory: Using a Patient-Centric Business Model to Increase Efficiency and Revenue”  Published by The Dark Report and Dark Daily,  it is available free to laboratory professionals as a PDF download.

Along with other topics, this FREE White Paper specifically addresses:

  • The various of trends needed to adapt for the future and address “Meaningful Use” requirements.
  • How and why to adopt a patient-centric laboratory model.
  • The Affordable Care Act challenges that laboratories face.
  • See what a patient-centric model looks like in action.

Table of Contents

Introduction — A Changing Landscape for Diagnostic Providers — Page 3

Chapter 1:
Current Challenges With Future Consequences for Medical Laboratories — Page 5

Chapter 2:
What Is A Patient-Centric Approach? — Page 7

Chapter 3:
The Current Process Model — Page 11

Chapter 4:
Patient-Centric Solutions Overcome Many Challenges for Clinical Laboratories — Page 14

Chapter 5:
How To Become Patient-Centric—A Work Plan For Your Lab — Page 18

Chapter 6:
A Patient-Centric Approach In Action — Page 26

Chapter 7:
Reconciliation—What’s In A Name? — Page 32

Becoming A Patient-Centric Clinical Laboratory— Page 34

References  — Page 37

Additional Sources — 38


A-1 About Atlas Medical — Page 38

A-2 About Robert Clymer, Chief Strategy Officer, Atlas Medical — Page 41

A-3 About DARK Daily — Page 42

A-4 About The Dark Intelligence Group, Inc., and THE DARK REPORT — Page 43

A-5 About the Executive War College on Laboratory and Pathology Management — Page 44

A-6 About Mark Terry — Page 46

Terms of Use — Page 48