Tammy Fletcher has been with Mayo Medical Laboratories, the global reference laboratory operating within Mayo Clinic’s Department of Laboratory Medicine and Pathology located in Rochester, MN for over 17 years. Tammy brought with her extensive experience in the healthcare business arena working with growth oriented medical companies. She has served Mayo Medical Laboratories as a Marketing Manager, Operations Special Projects, Manager of the Outreach Program Team and is currently an Administrator, Value-Based Services. Tammy has a Bachelor of Arts in Business Administration with a minor in Economics and a Master’s Degree in Organizational Leadership from St. Catherine University. She is a member of the American College of Healthcare Executives.Her experience includes business planning, utilization management and laboratory outreach consulting, training and facilitation, marketing, and project management.Tammy uses her breadth of expertise to guide hospital clients through a collaborative programmatic process that is designed to enable and support hospitals to develop, build, and implement competencies related to leveraging the role of diagnostics in reducing total cost of care.
Bobbi Kochevar holds a Baccalaureate degree in medical technology from Winona State University and a Master of Business Administration degree from Saint Mary’s University of Minnesota. She is the Director of Care Management, Diagnostic and Therapy Services at North Memorial Healthcare, located in the northwest suburbs of Minneapolis, MN. In that capacity, she oversees lab, imaging, OT, PT, speech pathology, and social work, as well as utilization and case management encompassing 300 staff and gross charges exceeding $300M.
Keenly aware of the innovation and best practices needed to meet the demands of today’s challenging healthcare environment, North Memorial Health Care has undergone transformational change resulting in divisional growth of 30% and remarkable improvements in productivity, efficiency and customer satisfaction. Under Kochevar’s leadership, NMHC implemented a test utilization program to partner and educate clinicians on ordering the right test for the right patient at the right time. The hospital experienced significant utilization improvements. Learn how North Memorial continues to lead the way in innovative operations to meet and in many cases exceed, customer expectations.