Seven Deadly Sins of Quality Management Are Found in Many Clinical Laboratories

Sep 25, 2009 | Laboratory Management and Operations, Laboratory News, Laboratory Pathology, Management & Operations

Unproductive workplace dynamics retard performance improvement efforts Some quality experts are recognizing that the true root causes of non-conforming events in clinical laboratories and pathology groups are not flaws in individual work processes. Rather, they argue the true root causes of defects are actually embedded organizational values and beliefs which management uses to justify and reinforce the way it organizes and operates the laboratory. This perspective on management values as the...
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