Medical Laboratories and Pathology Groups face greater risks when cutting costs to balance budgets; one solution is to identify and correct recurring sources of bad quality in clinical lab testing


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Media Contact: Chris Garcia

AUSTIN, Texas (February 16, 2017) Cost-cutting is a priority activity at every clinical laboratory and anatomic pathology practice across the United States, as hospitals continue to decrease lab budgets and payers relentlessly pay less money for lab tests.

Confronted with shrinking budgets and falling revenue, lab managers are doing the rational thing by putting more resources into cutting costs, improving staff productivity, and reducing errors. But many approaches to reducing a lab’s cost are band-aids—temporary ‘solutions’ to deeper problems that cost the lab big dollars, and which go unrecognized and unmeasured.

“Sources of recurring bad quality can eat between 8% and 15% of a lab’s labor costs—day in and day out,” said Robert L. Michel, Editor-In-Chief of The Dark Report. “This is because most lab teams lack training in two essential skills: how to recognize recurring bad quality, and how to permanently correct those problems.

The urgent need for smart cost-cutting is why it is timely for all lab managers to gain proficiency in recognizing recurring bad quality, along with the steps needed to eliminate its sources in the daily operation of their labs. This knowledge, plus vital techniques and tools for implementation will be presented in a new webinar entitled, “Reality Check on the True Cost of Recurring Bad Quality in Your Lab—How to Find It, Fix It, and Sustain Major Cost Savings.” The Dark Report and Dark Daily will present this webinar Tuesday, February 21, at 1 pm EST.

Listeners will hear from two leading experts in laboratory operational improvement and quality management solutions, as they discuss the reality of recurring bad quality in the laboratory, and how to identify it, correct it, and achieve dramatic cost savings. Topics covered will include:

·        Mastering the most effective ways to identify the sources of recurring bad quality in the lab

·        Understanding how to accurately measure sources of recurring bad quality, and calculating the potential savings from fixing those problems

·        Identifying systemic failures external to the lab that generate waste and cause ongoing errors, and how to correct them

·        Why the lab budget does not have a “failure costs” category and how those expenses are added to the current operational budget and lab performance

·        The four primary sources of bad quality costs in the lab, along with key activities associated with each source

·        How to calculate both failure costs and quality costs, and how to use that data to guide the lab team at removing system sources of bad quality

·        Linking the different types of quality costs to value-added laboratory initiatives, and more

At the conclusion of the presentation there will be a Q&A period during which participants will be able to submit their own specific questions to an expert panel. For more information about “Reality Check on the True Cost of Recurring Bad Quality in Your Lab—How to Find It, Fix It, and Sustain Major Cost Savings,” and to view webinar details including presenter biographies and pricing, click here. You may also contact Chris Garcia at 512-264-7103.


Established in 1995, THE DARK REPORT is the leading source of exclusive business intelligence for laboratory CEOs, COOs, CFOs, Pathologists and Senior industry executives. It is widely read by leaders in laboratory medicine and diagnostics. The Dark Report produces the famous Executive War College on Laboratory and Pathology Management every spring, which showcases innovations by the nation’s and globe’s leading laboratory organizations. Dark Daily is an Internet-based e-briefing intelligence service, read worldwide by thought leaders in laboratory and pathology management. Other well-known conferences conducted by THE DARK REPORT are Lab Quality Confab (on the use of Lean and Six Sigma methods in labs and hospitals) and Molecular Summit (on the integration of in vivo and in vitro diagnostics). THE DARK REPORT co-produces Frontiers in Laboratory Medicine annually in the United Kingdom; Executive Edge bi-annually in Canada; and The Business of Pathology bi-annually in Australia.