From Latin, “Ligo” means to unite or connect, and that’s precisely what LigoLab Information System does for its laboratory partners, turning them into information-driven, connected, and thriving businesses with its enterprise healthcare software solutions.
LigoLab empowers laboratories nationwide to run their operations transparently and efficiently, providing turnkey and agile solutions designed to meet the diverse needs of all diagnostic disciplines including molecular, clinical, and anatomic pathology laboratories.
LigoLab supports and streamlines the complete life-cycle of all cases, enabling laboratories to differentiate themselves in the marketplace and transform their operations and finances. The LigoLab LIS & RCM Operating Platform is intuitive and easy to learn, accessible from anywhere at any time, and scalable. It automates processes and eliminates human errors, drives business growth, reduces labor costs, and increases revenue and profit for laboratories of all sizes.
LigoLab is a privately-owned company that’s headquartered in Los Angeles. Since 2006, its mission has been to develop dynamic and diverse software solutions for laboratories, helping them expand services and add revenue sources as they grow and thrive.
To learn more about LigoLab and its all-in-one solution, watch this high-level presentation. – Watch Presentation
KEY AREAS OF SERVICE
Innovative and Adaptable Platform – The LigoLab platform is comprehensive and extremely flexible. It has unlimited configurability that can be tailored to support any laboratory’s needs.
Aligned Pricing Model – Unlike traditional, legacy vendors, LigoLab doesn’t require large and capital-draining upfront licensing fees. Instead, the company shares risk with its customers, investing in long-term relationships through a transactional pricing model that growing labs can leverage to scale their businesses.
Expertise and Support – With LigoLab, users gain deep expertise, continuous improvement, and best practices in the laboratory domain, plus responsive 24/7 customer service and support.
The LigoLab LIS & RCM Laboratory Operating Platform
LigoLab Information System is a leading provider of innovative healthcare software for 100+ laboratory facilities nationwide. The LigoLab LIS & RCM Laboratory Operating Platform connects and integrates every department and lab process on one united software infrastructure. It removes data silos and ensures end-to-end data integrity for every department, including the laboratory billing services. LigoLab’s comprehensive and fully customizable platform includes powerful modules for Anatomic Pathology (AP), Clinical Pathology (CP), Molecular Diagnostics (MDx), Revenue Cycle Management (RCM), and Direct-to-Consumer (D2C). The platform is internet-enabled, can be hosted on a local server or in the cloud, and runs on any operating system.
Call (818) 395-4659 or visit LigoLab.com for more information.
The Benefits of an Integrated LIS & RCM
The LigoLab LIS & RCM Operating Platform gives labs the keys they need to truly unlock their revenue potential by starting the billing cycle at order inception. That’s where verification and scrubbing components are shared by both LIS and RCM modules. Real-time patient/payer data verification tools prevent rejections and denials and are seamlessly integrated into the LigoLab’s live queue-facilitated workflow. This robust and future-ready LigoLab RCM solution encompasses the following components and empowers laboratory billing teams to:
- Manage and curtail clerical mistakes on the fly with extensive data validations/error scrubbing
- Utilize demographic check, insurance discovery, and eligibility verification tools in real-time
- Embrace full bi-directional synchronization with third-party services such as:
1. Mailing companies
3. NPI registry
4. Payment processors
- Employ an extensive rule-driven claim scrubbing engine with:
1. AMA and Medicare policies
2. Custom commercial payer requirements
3. Individual client billing provisions
- Minimize labor cost through automatic coding and TC/PC splitting
- Administer regulatory compliance protocol at every stage
- Apply quality assurance throughout the entire RCM with a comprehensive audit trail
- Ensure high visibility with real-time data processing workflow queues
- Improve denial/appeal management with a robust rule engine
- Increase revenue with complete accounts receivable control and accessibility
- Engage with powerful data processing tools and gain accounting insight
- Create detailed statistical reports and dashboards to monitor trends and KPI’s
To learn how to unite your LIS & RCM and revolutionize your business, watch this LigoLab RCM presentation. – Watch Presentation
Call (818) 395-4659 or visit The Fully Integrated LigoLab RCM for more information.
The TestDirectly Direct-to-Consumer Portal (D2C)
COVID-19 is forcing laboratories to level up. Labs find it challenging to provide <24 hour turnaround times, at scale, when held back by legacy software systems, manual processes, and the bottlenecks they create.
The TestDirectly Direct-to-Consumer Portal (D2C) is the leading one-stop solution. It automates and streamlines COVID-19 workflows, making it easier for laboratories to connect with patients, providers, long-term care facilities, schools, churches, factories, employers, and government agencies for fast, easy, and accurate COVID-19 specimen collection, testing, and reporting.
As a web-based application, TestDirectly can quickly integrate with any laboratory information system. Once in place, laboratories gain an innovative new patient engagement tool that removes headaches and opens up new revenue opportunities by supporting the complete life-cycle of a case and a specimen, including patient self-registration and scheduling, specimen collection (drive-through, walk-up, on-site), laboratory processing, report delivery, and billing operations.
TestDirectly is intuitive and accessible from anywhere at any time on any mobile device. It supports all testing workflows, removes the order entry bottleneck, and frees laboratories from any follow-up. It’s a market differentiator that enables labs to go after new business and become more profitable. – Learn More
To see how TestDirectly can make your COVID-19 testing more efficient, watch our video. – Watch Video
Call (818) 395-4659 or visit solutions.testdirectly.com/
Learn how Atlas Genomics is using LigoLab & TestDirectly to support its detection of more transmissible & more deadly coronavirus variants. – “It’s streamlined our processes and made us more efficient.” – Dr. Michael H.Kalnoski, Medical Director, Atlas Genomics (Seattle, WA) – Read Case Study
Learn what makes the Whatcom County Health Department’s drive-through COVID-19 testing site different from all the others. – “There’s no wait time. The most anyone might wait is 10 minutes and that’s usually when the first patients of the day show up early thinking that there will be a long wait.” – Lynn Pittsinger, Supervisor, Whatcom County Health Department (Bellingham, WA) – Read Case Study
Find out how LigoLab customer Reditus Laboratories successfully added a scalable molecular diagnostic testing program that hospitals, long-term care facilities, and government agencies continue to rely on for fast and accurate test results. – “The State of Illinois relies heavily on us for drive-through testing; they’ve been extremely impressed with TestDirectly.” – Dr. Aaron Rossi, CEO, Reditus Laboratories (Pekin, IL) – Read Case Study
Northwest Laboratory leveraged the efficiencies created by the LigoLab LIS & RCM Operating Platform to earn a statewide COVID-19 testing contact with the Florida Department of Health – “We would not have been able to accomplish what we have with any other LIS vendor. Knowing that you have a partner that you can rely on is huge when you have a commitment as large as the one we have with Florida. Besides the workflow in the lab and the efficiencies that the partnership has brought, we continue to work daily with the LigoLab team to identify any part of the process that can become more efficient and more quality-driven.” – Jennifer Bull, Chief Operations Officer, Northwest Laboratory (Bellingham, WA) – Read Case Study
The DuPage County Health Department has experienced simplified data entry, shorter wait times, and much faster turnaround times for test results since introducing TestDirectly (LigoLab’s Direct-to-Consumer Portal) at its collection center – “TestDirectly has enabled us to test and serve many more people daily and most importantly, get people their results quickly and easily.” – Christopher Hoff, Director of Community Health Resources for DuPage County Health Department (Wheaton, IL) – Read Case Study
“Outstanding Anatomic Pathology solution with great flexibility”
The system is highly customizable; there is “almost” nothing you can’t do. We are able to produce beautiful reports that are easy to read; this is a huge physician satisfier! The support team is very well versed and able to devise creative solutions to challenging issues; they are a pleasure to work with. – Kristen Conley, Director of IT and Business Development, Eastern Connecticut Pathology Consultants (Waterbury, CT) – Read this and other LigoLab reviews at Capterra
“User-friendly system with a great support team”LigoLab makes training new employees easy. The system fits into our workflow very well and allows detailed tracking to pinpoint errors when they do occur. The support staff is very helpful when a problem arises, or if I have questions about features or customizations.- Jacie Rayburn, Lab Supervisor, Pathology Group of Louisiana (Baton Rouge, LA) – Read this and other LigoLab reviews at Capterra
“LigoLab is very user-friendly and allows for so much customization. It is easy to change as we grow and bring in more testing.” – Abigail Dunphey, Director of Operations, Precision Pathology (San Antonio, TX) – Read this and other LigoLab reviews at Capterra
“Long-time user, couldn’t be happier!”
“For effective LIS software, the most important thing is to have a clean user interface that is simple and intuitive to navigate, and LigoLab is excellent in that regard. Training new users on how to navigate the system is simple, workflows are intuitive to follow, and the system is laid out in such a way that relevant components to a given workflow are easily accessible and viewable.” – Shamim Ahmed, Systems Analyst, Pacific Rim Pathology (San Diego, CA) – Read this and other LigoLab reviews at Capterra
MLD Pathology credits the efficiencies and automation within the LigoLab platform for transforming and modernizing the business – “LigoLab has transformed the way we operate in a way that allows our pathologists to produce reports in a very timely and efficient manner. Because of LigoLab, our pathologists are able to sign out a lot more cases than they would otherwise be able to do” – Juan Mangini, Director of Business Development at MLD Pathology (Houston, TX) – Watch Video
Platform flexibility and a unique pricing structure are two reasons why Animal Reference Pathology Chose the LigoLab – “LigoLab’s system was an adaptable, long-term solution for us. We were coming out of a larger lab and we didn’t have huge capital set aside for a major LIS investment. LigoLab’s structure for their fees was much more amenable, allowing us to get a top-notch solution in place with not a lot of lead time – David Gardiner, Chief Medical and Chief Executive Officer at Animal Reference Pathology (Salt Lake City, UT) – Watch Video
RECENT PRESS RELEASES/OTHER RESOURCES
February 2021 – Atlas Genomics Detects UK Coronavirus Variant with PCR Test, Result Confirmed with RNA Sequencing – Read Press Release
January 2021 – LigoLab’s TestDirectly Direct-to-Consumer Portal Helps Labs Prevent Lost Revenue – Read Press Release
December 2020 – Avunjian Earns Top Honor for the LigoLab and TestDirectly Response to COVID-19 – Read Press Release
November 2020 – Process Thousands of HRSA Patients in Minutes with LigoLab – Read Press Release
November 2020 – LigoLab’s LIS & RCM Operating Platform Supports Pooled Testing – Read Press Release
October 2020 – TestDirectly Eliminates the Paper Requisitions That Cause Accessioning Headaches – Read Press Release
September 2020 – LigoLab’s Fully Integrated Platform Features No-Touch Auto-Billing – Read Press Release
September 2020 – TestDirectly Simplifies Workflows and Improves Turnaround Times – Read Press Release
August 2020 – LigoLab Offers a Pricing Model That Aligns With Laboratory Goals and an Implementation Plan That Minimizes Lab Disruption – Read Press Release
Operational Excellence – It’s Possible With the Right Laboratory Operating Platform – Read Blog
The Connected Laboratory: A New Approach to Laboratory Billing – Read Blog
How Modern Laboratories Produce and Distribute Reports – Read Blog
Leveraging LIS & RCM to Grow Your Business – Read White Paper
What Do Lab Leaders Want From Their Laboratory Information Systems? – Read White Paper
Suren Avunjian, Founder and Chief Executive Officer, oversees the management of all operations for the company and is responsible for creating, planning, and integrating LigoLab’s strategic direction. In February of 2020, he and his team swiftly built TestDirectly, a direct-to-consumer portal that facilitates safe and easy sample collecting, processing, and reporting. He co-founded LigoLab in 2006 after serving as CTO for the largest privately held laboratory in California. While there, he managed the implementation of cutting-edge technologies that enabled the laboratory to scale up its testing volume by 20 times in just seven years. He passionately leads LigoLab by applying his experience of driving strategy, operational excellence, and innovation at the right time and with the right opportunity.
Tony Oganesian, Founder and Managing Partner, oversees a talented group of developers and the development of all LigoLab Information System products. He has domain expertise in healthcare and the clinical and anatomic pathology lab industry verticals. For the last 20 years, he’s successfully developed software and supervised development efforts while employing a variety of programming platforms and deploying systems across desktop, server, and mobile operating systems. He has a strong background in RDBMS systems, in implementing Electronic Data Interchange (EDI) for different industries, and in deploying systems using Web (thin client) technologies as well as rich workstation applications.
LigoLab Information System
500 N. Central Ave. Suite #250
Glendale, CA, 91203
(800) LIGO – LAB
Sales: (818) 395-4659