COMPANY OVERVIEW
Orchard Software is strategically committed to providing superior laboratory information systems and support to aid healthcare laboratories as they fulfill their role in delivering diagnostic information to improve patient care. We know each laboratory has unique workflows, processes, and challenges. Our scalable, flexible, and highly configurable solutions enable adoption by a wide range of clients, including multi-specialty clinics and physician offices, hospitals, reference laboratories, fertility clinics, veterinary laboratories, universities, toxicology and pain clinics, research laboratories, public health organizations, and long-term care facilities.
KEY AREAS OF SERVICE
- Laboratory informatics solutions offering enterprise-level support for all aspects of the clinical laboratory’s business including anatomic pathology, molecular, toxicology, point-of-care, and patient outreach
- Advanced quality metrics, including data mining on demand, active turnaround-time monitoring, and support for laboratory stewardship
- Superior workflow management, including tools to organize laboratory workflow and maximize reimbursement, sample tracking, QC support, rules-based decision support, and flexible reporting options
- Support for user-defined billing rules in addition to CPT codes, ICD-10 codes, and SNOMED CT codes
- Advanced synoptics support, including discrete, structured data, required data input, and adaptable worksheet templates
- Tailored patient reports and robust reporting options
- Advanced audit logging
- Efficient workflow management via workflow tools and lab-administered system configuration with built-in patient safety
- Superior lab networking and outreach capabilities
- Auditable specimen tracking from collection to reporting
- Extensive, configurable advanced security options
- Flexible cloud-hosted or on-premises laboratory software solutions to meet your organization’s unique needs
- Easy to implement system integration and device connectivity
- Industry-leading technical support, system administration, and professional services, including:
- Midwest-based technical support available 24 hours a day, 7 days a week, 365 days a year
- Choose your level of support — 100% system administration, technical administration for IT-savvy labs, or regular session-based service and support
- Arrange professional service hours to round out your support with expertise and assistance for the entire laboratory’s needs
KEY SOLUTIONS
Orchard® Enterprise Lab™ is designed to integrate and support high-volume, complex laboratories using aggregated patient data, advanced analytics, and workflow design to support laboratory stewardship. This advanced laboratory information system supports laboratories in designing specialized workflows to accommodate high-volume testing; provides continuous, real-time monitoring of the testing process; and enables efficient, accurate result delivery.
Orchard® Harvest™ maximizes process automation and decision-support technology to improve workflow efficiency, reduce errors, and increase the value of lab services to providers and patients. Orchard Harvest provides superior workflow management, data mining, and integration. It also offers tools that support specialized lab environments, making it the most comprehensive laboratory information system in the industry.
Orchard® Molecular™ includes dynamic workflow support that orchestrates the entire molecular testing process from pre-analytical through post-analytical. Our systems capture data in a searchable, integrated format and offer a flexible implementation, allowing Orchard to meet the connectivity, workflow, and reporting needs of molecular laboratories.
Orchard® Outreach™ is an integration solution that provides electronic health record connectivity, simplifies order management, and consolidates result delivery to efficiently support labs providing outreach services. Orchard Outreach is designed for laboratories performing outreach for multiple customers — supporting multiple lab settings as a highly configurable integration solution and results repository. This innovative solution provides customer support tools that enable automatic data flow to help healthcare facilities improve customer satisfaction and patient care by reducing errors, saving time, and speeding result delivery.
Orchard® Pathology is a comprehensive diagnostic information system that provides rules-based decision support, tools to improve patient safety, and result integration for all laboratory departments. Orchard Pathology’s configurability and decision-support technology improves workflow efficiency, quality management, and error-proofing, speeding the pathologist’s diagnosis.
Orchard® Enterprise Pathology™ is a web-based laboratory information system designed to enable pathology laboratories to continue to grow, adapt to healthcare changes, and be an integral part of an interoperable system. The solution allows pathology laboratories to employ automated workflows, electronic worksheets, and device interoperability within a single, comprehensive information system. This enterprise-level solution allows laboratories to function efficiently, safely, and profitably, positioning their organization for success.
Orchard® Point-of-Care™ offers centralized governance of a comprehensive point-of-care testing program across patient testing locations. The solution includes support for specimen collection, routing and tracking processes, device management and integration, and a feature-rich competency module.
Orchard® Enterprise Lab™ Toxicology module supports the complexities of toxicology labs with tools that drive workflow efficiencies, patient safety, medication adherence, fast turnaround times, and integrated result reporting. Offering complete lab system integration, workflow engine functionality, plate mapping tools, and medication consistency interpretation, Orchard’s systems support the toxicology lab’s need for efficiency and streamlined workflow processes.
Orchard® Insights™ is a business intelligence and analytics tool that allows laboratories to effectively analyze and leverage the tremendous amount of data they manage. Insights gives labs the advantage of a data-driven perspective that can help address the industry staffing shortage and improve overall laboratory productivity and efficiency.
Orchard® Patient Portal allows patients secure and immediate access to their lab results, which improves patient satisfaction. The solution is configurable and easily managed by a laboratory without IT assistance. Patients with access to their health data can track results, stay informed about their progress, and be more engaged in their healthcare plan.
CUSTOMER TESTIMONIALS
Flagler Hospital’s Pathology Laboratory Leverages Orchard Enterprise Pathology for Greater Efficiency
Flagler Hospital’s laboratory implemented Orchard Harvest and Orchard Outreach in 2015. In 2019, Flagler Hospital added Orchard Point-of-Care to assist in their outreach endeavor that includes urgent care offices, primary care facilities, and health villages. Most recently, Flagler’s anatomic pathology laboratory implemented Orchard Enterprise Pathology.
In-Common Laboratories Gains Efficiencies with Orchard Software’s System Administration Service
By upgrading their Orchard Software support level, In-Common Laboratories (ICL) has learned how to maximize Orchard’s laboratory information system solutions to help meet organizational goals. Having a dedicated system administration analyst for their Orchard products who fully understands the intricacies and uniqueness of their business has helped ICL improve the efficiency and affordability of the referral testing process they provide.
Northwest Alabama Cancer Center Moves Harvest To the Cloud
Faced with impending costs to replace aging hardware and limited staff for IT support, Northwest Alabama Cancer Center decided to invest in Orchard’s cloud-based laboratory information system. This testimonial highlights their experience transitioning to the cloud as an example for other laboratories that may have a similar situation and are interested in the benefits that Orchard® Cloud Services can provide.
Washington Health System Centralizes Point-of-Care Oversight
Washington Health Systems (WHS) implemented Orchard Point-of-Care to centralize its point-of-care testing program management and improve the laboratory’s productivity, integration, and patient safety. In a decade-plus partnership, Orchard and WHS collaborate to maximize the value that point-of-care testing can contribute to improving patient outcomes.
RECENT PRESS RELEASES
Orchard Software, Emerus Partner for Point-of-Care Testing Excellence – June 1, 2023
Orchard Software Announces Orchard Enterprise Toxicology – January 17, 2023
Orchard Software Announces Monkeypox Testing at CDR Labs – August 18, 2022
Orchard Software Announces Orchard Enterprise Pathology – February 8, 2022
WHITE PAPERS
The Incredible Value of Laboratory Data & Analytics – July 17, 2023
Laboratory Testing to Support Women’s Health – June 6, 2023
Mitigate the Laboratory Labor Shortage with Process Improvements – March 24, 2022
New Horizons in Pathology – December 7, 2021
Why Health Information Technology Is Shifting to Cloud-Based Systems – August 10, 2020
COMPANY BIOS
Read more about Orchard Software’s leadership.
Billie Whitehurst, Chief Executive Officer
Billie Whitehurst brings more than 20 years of leadership and execution experience in healthcare, most recently serving in senior leadership roles at Netsmart, Change Healthcare, and McKesson. Billie holds bachelor’s degrees in biochemistry and nursing, a master’s degree in healthcare administration, and was named to the Top 50 Most Powerful Women in Healthcare IT by Health Data Management in 2019.
Eric Doan, Chief Financial Officer
Eric Doan has more than 20 years of financial and operational experience and a proven track record of creating an effective environment for organizational growth, new solution development, and customer success. Eric holds bachelor’s degrees in zoology and classical humanities and an MBA from Miami University.
Corey Stilton, Chief Information Officer
Corey Stilton evaluates new technologies to improve Orchard’s strategy and operating processes and works closely with Orchard’s Development and Product Management teams to continue to develop Orchard’s architectural roadmap in support of the organization’s strategy and core objectives. Corey works integrally with Orchard’s Information Security and Compliance teams, as well as Orchard’s internal IT and Cloud Services teams. Corey has a bachelor’s degree in industrial technology from East Carolina University.
Gwendolyn Allen, Chief Innovation Officer
Gwen Allen is responsible for Orchard’s molecular strategy and driving the growth, success, and profitability of Orchard’s molecular business. Gwen identifies new strategies, business opportunities, and disruptive technologies to contribute to Orchard’s growth and innovation. Gwen has a bachelor’s degree in animal sciences from North Carolina State University.
Karl Wolf, Chief Product Officer
Karl Wolf is responsible for the design, development, management, and marketing of Orchard’s laboratory informatics solutions. Karl has more than 25 years of experience as a senior leader in the healthcare information systems industry. Karl received a bachelor’s degree in economics from Rice University and an MBA in healthcare management from the Wharton School of Business.
Matt Modleski, Executive Vice President of Corporate and Business Development
Matt Modleski is responsible for strengthening corporate relationships and bringing additional value through new opportunities. Prior to working in healthcare, he was an accomplished pilot who excelled in the US Air Force. He was recognized as the 355th Wing Instructor Pilot of the Year and as a lead member of the US Air Force Air Demonstration Squadron, The Thunderbirds. Matt holds a bachelor’s degree from Wilmington College and an MAS from Embry-Riddle Aeronautical University.
Jeff Parypinski, Senior Vice President of Operations
Jeff Parypinski brings more than 25 years of leadership experience in customer support, sales, and implementation teams in healthcare IT. Jeff holds a bachelor’s degree in economics from the University of Illinois, as well as an MBA from Dominican University.
CONTACT INFORMATION
Orchard Software Corporation
701 Congressional Blvd., Ste 360
Carmel, IN 46032
Phone toll-free: 800-856-1948
Email: Sales@orchardsoft.com
Website: www.orchardsoft.com