News, Analysis, Trends, Management Innovations for
Clinical Laboratories and Pathology Groups

Hosted by Robert Michel

News, Analysis, Trends, Management Innovations for
Clinical Laboratories and Pathology Groups

Hosted by Robert Michel
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Laboratory Learning Solutions

D'Angelo ADVANTAGE - Laboratory Learning Solutions



Laboratory Learning Solutions provides interactive, non-technical training courses and course bundles for learning new skills or for enhancing existing skill sets. The focus of our courses is on healthcare, with courses specific to the diagnostic laboratory included. Our self-paced learning courses are supported by expert guidance and mentorship.  Interactive workshops by industry experts enhance learning through learner engagement and active participation.  Our training is based on Lean philosophy, principles and tools to optimize organizational culture, regulatory compliance and overall operations.



  • Laboratory efficiency
  • Lean Management
  • Diagnostic Laboratories
  • Training and Education
    • Certificate programs
  • Business Transformation
  • Compliance
  • Regulatory
  • Accreditation
  • Financial management
  • Six Sigma
  • Development of quality management systems



Certificate Programs

Regulatory –

  • Development of Quality Management Systems for Laboratory Developed Tests 

Lean Management         

Proficiency Testing

We offer continuing education credits for healthcare workers by the following accrediting agencies: Cebroker, California Accrediting Agency CDPH-Laboratory Field Services and P.A.C.E.® D’Angelo Advantage is approved as a provider of continuing education programs in the clinical laboratory sciences by the ASCLS P.A.C.E.® Program


Rita D’Angelo, Ph.D.

Rita D’Angelo is an internationally recognized expert in process improvement and Lean production systems. For over a decade, Dr. D’Angelo has trained and certified thousands of healthcare professionals in Lean management and through consulting has assisted to improve the efficiency of health care facilities. Rita has founded Laboratory Learning Solutions, an educational platform that offers courses and certificate programs for continuing education or skill enhancement. Rita is the founder of D’Angelo Advantage Consulting and serves as adjunct professor at Villanova University in the College of Professional Studies.

D’Angelo holds a Ph.D. in Industrial and Systems Engineering, master’s degree in health administration, a six-sigma black belt, and certification in quality engineering and Lean production.

William Michael Krzisnik

Bill holds a master’s in management degree from Northwestern’s J. L. Kellogg Graduate School of Business. He also earned a Bachelor of Science Degree in Mechanical Engineering from Wayne State University. Bill is a Certified Quality Engineer. He trained at the Toyota/ GM joint plant learning the Toyota Production system (Lean manufacturing). Part of this training included assembly experience demonstrating the value of standardized work. Bill spent over 15 years in various Quality Functions while at General Motors. He has experience using all Quality Tools (DFSS, PFMEA, Red X, etc.) He was Quality Director of the Janesville assembly plant which won several J.D. Power awards including best “Fullsize Utility.” Bill also led ISO Certification while at Janesville. Bill was the Program Manager for the Fullsize Van Program where he developed and implemented the Quality plan and led a group of engineers. He also was the Platform Quality Manager for Fullsize Trucks and held positions in Supplier Quality and Reliability Engineering. Bill also is a volunteer at the Henry Ford Health System in the Pathology Quality Department. He led the gap analysis for ISO Lab accreditation (ISO 15189) which enabled accreditation to be achieved. He has led presentations for many Henry Ford Health System Lean Implementation seminars given to medical professionals from around the world. He has also led A3 problem solving training and implementation in other departments at Henry Ford Health System.

Bonnie Messinger

Bonnie Messinger worked at ARUP Laboratories, Inc. for 37 years—from its inception in 1984 to her retirement in 2018. Ms. Messinger has broad experience in the laboratory including processing, hematology, urinalysis, and cytology. She supervised the ARUP Specimen Processing area for 5 years before moving into Quality Management in 1990 as the Quality Assurance Coordinator. Starting in 2003 she served as Quality Manager for 8 years then moved into Improvement Engineering as Process Improvement Manager until 2018. During her time at ARUP, Ms. Messinger was responsible for ARUP’s process improvement functions—developing new and existing improvement systems and methods, training and facilitating over 100 improvement teams, and overseeing the training of the organizational workforce on the tools and techniques of process improvement. She helped develop key enterprise-wide quality indicators for ARUP and served on the CLSI Document Development Committee on Quality Indicators. Ms. Messinger is a member of the National Association for Healthcare Quality and holds their Certificate for Professionals in Healthcare Quality. She is a Six Sigma Black Belt and is certified by the American Association for Quality as a Manager of Quality/Organizational Excellence. She has authored several publications and delivered multiple lectures on laboratory quality for professional associations and conferences.

Jinna Ralston

Jinna Ralston is an ASCP-licensed Medical Technologist with a history of more than 35 years of experience in the clinical laboratory settings for hospitals, physician office laboratories, a community blood bank, a national reference laboratory and as the Quality Control Supervisor for a Bio-tech company. She held many positions throughout her career; Quality and Compliance Coordinator II, Clinical Laboratory Accreditation Inspector, Blood Center Quality Assurance Officer, Lab Manager, Technical Supervisor, Technical Consultant, Lab Director, Quality Control Supervisor, Project Improvement Designee, and Laboratory generalist. Jinna has extensive experience in the following areas; FDA, CLIA, CAP and COLA inspections and regulations, laboratory management, quality and compliance coordination, quality management system (QMS), personnel training, and physician and clinical laboratory consultation. She worked alongside many talented and dedicated ARUP Laboratories personnel assisting ARUP to earn the first ISO 15189 accreditation for ARUP Laboratories. Jinna holds a BS in Medical Technology and MS in Health Care Administration.


Laboratory Learning Solutions
Rita D’Angelo Ph.D. or
Rockwood, MI
(734) 678-1529