News, Analysis, Trends, Management Innovations for
Clinical Laboratories and Pathology Groups

Hosted by Robert Michel

News, Analysis, Trends, Management Innovations for
Clinical Laboratories and Pathology Groups

Hosted by Robert Michel
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Today’s most innovative clinical laboratories and pathology labs are tapping a powerful resource to achieve world-class outcomes-their managers! In response to a variety of market forces, laboratory administrators and medical directors are turning their attention toward encouraging more productivity and achievement from managers at all levels in their laboratory.

“This is an emerging trend,” stated Jeff Smith, Vice-President of Leadership Development for Slone Partners of Miami, Florida. “The art and science of management in clinical laboratories is now reaching the point where, for a laboratory to be competitive and financially self-sustaining, it must get top productivity from its management team. In fact, this is how first mover and early adopter laboratories are responding to ongoing budget cuts and the acute shortage of trained medical technologists (MTs) and other technical staff that makes it near impossible to operate their laboratories at 100% of authorized staffing levels.”

In recent years, Smith has been personally involved with several prominent clinical laboratories to help them create and implement effective management development programs. “It is no accident that these clinical laboratories achieve world-class management outcomes,” noted Smith. “They have three attributes that can be duplicated by any laboratory-large or small-willing to pursue management excellence.

“First, top-performing laboratories are good at assessing the strengths, weaknesses, and undeveloped potential of their managers,” he said. “This means recognizing those managers with the potential to be a management super star, as well as those managers, who, because of their attitudes and long-established patterns, are likely to roadblock and oppose efforts to improve productivity and performance within the laboratory.
“Second, top-performing laboratories create an objective, concise career path for lab managers at all levels,” continued Smith. “These career paths help senior lab leaders identify promising manager candidates at the bench, and then provide these individuals with the training, knowledge, and mentoring that allows them to develop. The goal is to help the next generation of management talent acquire skills and experience in a safe setting, and build them step-by-step, level-by-level, into confident leaders and managers.”

“Third, in those clinical laboratories and pathology laboratories with the most energized management teams, I see a well-articulated vision, clear management objectives, and detailed measurement of progress toward goals,” commented Smith. “This is accomplished in two dimensions. One dimension is the global goals and measurements for the laboratory’s operational, service, and financial objectives. The other dimension involves regular and objective feedback to managers on how they are attaining their personal milestones while managing their staff in ways that sustain the desired working culture with the laboratory.”

For those laboratory administrators, lab directors, and lab managers interested in advancing their ability to create a high-performance management team, Jeff Smith has agreed to conduct a special audio conference on this topic for readers of Dark Daily and The Dark Report. Titled: “Improving Lab Management Productivity: How To Evaluate Your Team And Stimulate Increased Performance And Profitability,” this unique learning opportunity will take place on October 21, 2008 at 1:00 P.M. Eastern Time. This will be a fact-filled, 90-minute session. For information and to register, visit

This audio conference helps you understand how to identify the super-stars on your management team. You’ll learn how to re-recruit them so they don’t go off to work in another laboratory. There will be information on how to spot the non-achievers on your existing management team, along with proven methods you can use to help these disappointing managers either overcome their barriers to self growth and lab achievement or to help them recognize their deficiencies, setting up a mutual departure from the lab. Best of all, you’ll learn the proven secrets to creating an energized, enthusiastic, “can do” management culture in your lab-one that consistently exceeds expectations. Reserve your participation in this highly valuable audio conference by registering today at

1. Register Online
2. Call toll free: 800-560-6363

Registrations accepted until Tuesday, October 21, 2008, noon EDT.
Cancellations before 5:00 p.m. EDT on Friday, October 17, 2008 may receive a full refund less a $25 service charge.

Your audio conference registration includes:
•    A site license to attend the conference (invite as many people as you can fit around your speakerphone at no extra charge)
•    Downloadable PowerPoint presentations from our speakers
•    A full transcript emailed to you soon after the conference
•    The opportunity to connect directly with our speakers during the audience Q&A session