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Proven Strategies That Go Beyond Clinical Excellence: Combining Lab-Specific CRM and Healthcare Business Intelligence to Differentiate Your Clinical Laboratory or Pathology Group

Laboratory Specific Healthcare Business Intelligence: New Competitive Factors in the Clinical Laboratory and Anatomic Pathology Marketplace 

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Increasing competition. Reimbursement cuts coming from countless angles. Mounting pressure to shift healthcare to a fee-for-value paradigm.

Among a perfect storm of factors threatening the future profitability of labs that have historically grown at a healthy rate, there’s never been a more urgent time for clinical and anatomic pathology laboratories to focus on non-clinical aspects of their business in order to differentiate themselves.

Given today’s outlook, labs must make service excellence their top priority to attract new clients and stave off intense competition to retain existing clients.

The Dark Report is pleased to offer a new, FREE White Paper Proven Strategies That Go Beyond Clinical Excellence: Combining Lab-Specific CRM and Healthcare Business Intelligence to Differentiate Your Clinical Laboratory or Pathology Group.

 

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Key topics that this FREE White Paper addresses:

  • Competitive factors in the clinical lab and anatomic pathology marketplace
  • How a lab-specific CRM eliminates data silos and manual processes, transforming reactive client management into tailored, proactive service
  • How to use real-time, healthcare business intelligence (BI) to instantly identify critical trends while truly differentiating your lab
  • Key considerations when selecting a lab-specific CRM and healthcare BI solution

Free White Paper

 

The Dark Report is delighted to offer our readers a chance to download our new, FREE White Paper Proven Strategies That Go Beyond Clinical Excellence: Combining Lab-Specific CRM and Healthcare Business Intelligence to Differentiate Your Clinical Laboratory or Pathology Group. 

 

Table of Contents

Introduction — Page 3

Chapter 1:
New Competitive Factors in the Clinical Lab and Anatomic Pathology Marketplace — Page 3

Chapter 2:
How Lab-specific CRM Transforms The Way Medical Laboratories Manage Client Relationships — Page 5

Chapter 3:
Using Lab-specific CRM and Business Intelligence to Differentiate Your Lab — Page 9

Chapter 4:
Case Studies: SBMF, Bostwick Laboratories — Page 13

Chapter 5:
Key Considerations When Selecting a Lab-Specific CRM and Healthcare Business Intelligence (BI) Solution — Page 18

Conclusion:
Putting It All Together: Using CRM and Healthcare BI to Position your Clinical Laboratory at the Cutting Edge of Clinical and Service Excellence — Page 22

References  — Page 22

Appendices

A-1 About hc1.com — Page 26

A-2 About Mark Terry — Page 27

A-3 About DARK Daily — Page 28

A-4 About The Dark Intelligence Group, Inc., and THE DARK REPORT — Page 29

A-5 About the Executive War College on Laboratory and Pathology Management — Page 30

A-6 About Brad Bostic — Page 42

Terms of Use — Page 36



 

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