D’Mello LabMed Consultants

Vision

To help organizations navigate their future, through innovative solutions that drive performance and provide a competitive advantage in the market place.

Mission

To listen, understand and respond to the unique needs of its clients, by providing outstanding solutions that exceed expectations and advances their vision.

Core Values

• Leadership and Integrity
• Excellence
• Accountability
• Diligence
• Respect and Collegiality
• Collaborative relationships

Office Information:

Vince D’Mello, President

Mississauga, Ontario, Canada

Phone: 647-388-9872

Email: consulting@dlmc.ca

Website: www.dlmc.ca

Corporate Profile:

DLMC was established in June 2009. Their philosophy is to first and foremost listen, clearly understand the client’s needs and then through collaboration, customize solutions aligned with organizational goals, priorities, culture and values.  Our primary objective is to ensure that recommended performance improvements are measurable, realistic and sustainable over the short and long term.

DLMC engages reputable and well respected industry professionals, who are forward thinking, highly talented with strong experiences and successful track records of accomplishments.
DLMC is firmly committed to assembling the best possible team of professionals based on the scope, goals and needs of the client.

Brief Biography

Vince is a widely acknowledged professional and key opinion leader in the medical laboratory industry, provincially, nationally and internationally.  He has more than 25 years of leadership experience with a variety of laboratory operations and meeting accreditation standards from organizations such as the College of American Pathologists (CAP), American Association of Tissue Banks (AATB) and Ontario Laboratory Accreditation (OLA) which is based on ISO 15189 requirements.  Prior to establishing D’Mello LabMed Consultants (DLMC) he was the Administrative Director of the Department of Pathology and Laboratory Medicine, at Mount Sinai Hospital, a major academic centre in Toronto. In 2006, under his leadership, the department was designated a “Centre of Excellence” one of five such centres within the hospital and the first for a laboratory department in Canada.

His key leadership attributes and competencies are macro systems thinking, positive influence on others, business acumen, successfully implementing change initiatives, risk taking and innovation, developing others through effective coaching and mentoring strategies. He has held progressive leadership positions in a variety of settings which include academic and community hospitals, regulatory environments and private industry.  Throughout his career he has successfully integrated operations, implemented leading edge technology and achieved outcomes that have made significant contributions to improving patient care. His leadership and mentorship have consistently improved operational efficiencies, staff productivity, service effectiveness and most importantly the delivery of safe and quality lab services. He has a long standing interest in leading the development of best practices, utilizing quality management systems and adopting meaningful operational benchmarks to achieve and sustain service excellence.

Vince is a frequently invited guest speaker at professional meetings, seminars, conferences and industry workshops. Some of the prestigious organizations he has delivered presentations at include Roche Diagnostics, CLMA, Executive Edge, Dark Report, Lab Quality Confab, AACC, Insight, CMLTO and CSMLS. Topics presented include leadership, quality systems, operational management, lean and six sigma case studies, regulatory affairs, point of care testing, operational benchmarks and laboratory automation.

He obtained his Bachelor’s degree in Biochemistry from the University of Aberdeen in Scotland and his initial medical laboratory training and certification in England.  He holds certification from the Canadian Society of Medical Laboratory Science.  In addition, he has completed Executive Management training certification from the University of Notre Dame (Indiana) and the Schulich School of Business, York University (Toronto).

Scope of Services

• Strategic Planning
• Operational Management
• Strategic Knowledge for IVD Companies
• Strategic Information for Internationally Trained Laboratory Specialists

DLMC specializes in the following areas:

• Helping with strategic integration / consolidation of laboratory services both within and between organizations to help conserve valuable professional expertise which is in short supply globally, as well as take advantage of excess diagnostic systems capacity.
• Responding intelligently to growing clinical demands for diagnostic services while at the same time having to cope with diminishing operational and capital budgets.
• Addressing proactively demands and advances in genetics, personalized medicine, diagnostic technology and IT systems, which improve patient care but are challenged by diminishing reimbursement rates and budget constraints.
• Reducing patient wait times, optimizing operational efficiencies, increasing staff productivity, eliminating waste and enhancing client satisfaction through skillful application of Lean and Six Sigma tools.
• Strategically capitalizing on the benefits of laboratory automation to improve patient care, operational efficiencies and revenue generation.
• Providing strong executive expertise and stewardship to help avoid pitfalls related to inappropriate use of human and financial resources with implementation of plans/projects/ models that do not provide value to the patient or organization over the short or long term

Testimonials:

Marion McChesney (Former President CMLTO and current Regional Laboratory Director): Vince is an excellent role model with respect to, integrity, accountability, collegiality and commitment to quality practice . His ability to lead the College of Medical Laboratory Technologists of Ontario -Quality Assurance committee, a diverse team consisting of both MLT professionals and members of the Public, to bring to reality a vision of a Quality Program for over 7, 500 MLT’s in Ontario and which is still in effect 12 years later and without any significant modifications to the program, is just one of many examples of his leadership, innovative thinking and organization skills.

Paul Mountain (Former President CLMA and Senior VP Science and Technology, MDS, Ontario Canada):
I have always been impressed by the enthusiastic, energetic approach Vince brings to any task. He led a very young chapter of the Clinical Laboratory Management Association to the most prestigious award of this organization, “Chapter of the Year Award”. This was accomplished in an environment of teamwork and participation of many of the chapter members. It is a real tribute to Vince’s leadership, motivational, and organizational skills.

Claude Ricks (CEO, SQI Diagnostics Inc) “As SQI accelerates our commercial roll-out strategy we sought to confirm our understanding of the  quality requirements and greater detail of typical Canadian reference laboratory operating models.  We found Vince to be instrumental in helping SQI build our information base to better understand the drivers of technician labour and direct consumable costs of our customers and the operating margins for typical immunodiagnostic testing in our target markets”